Keep your organization connected, secure and productive with responsive IT support, network management, cybersecurity, infrastructure and ongoing technical assistance.
Business IT
Users, devices & applications
Networks
Wi-Fi, LAN & connectivity
Security
Devices, access & data
Infrastructure
Systems that support operations
Why IT support
Good IT support is more than fixing computers. It is about keeping users productive, infrastructure reliable, information protected, and technology aligned with the organisation.
Reduce the need to coordinate multiple technicians for everyday IT, networking, devices, and infrastructure issues.
Regular maintenance can help identify configuration, update, connectivity, and infrastructure issues before they disrupt operations.
Choose a support arrangement that matches your organisation rather than relying entirely on ad-hoc technical assistance.
Support plans
Start with practical technical support and expand the engagement as your users, devices, infrastructure, and operational requirements grow.
Practical technical support for small businesses that need dependable day-to-day IT assistance.
From KSh 5,000/month
Best for: Small teams
Ongoing IT support for growing organisations that need stronger infrastructure and proactive maintenance.
From KSh 15,000/month
Best for: Growing businesses
A broader support arrangement for organisations with more complex infrastructure and operational requirements.
Custom Quote
Best for: Larger organisations
Pricing is a starting point. Final support costs depend on the number of users and devices, infrastructure, locations, service requirements, on-site work, and agreed support scope.
What we support
From a single workstation problem to a complete business network, WiredWise can support the technology your organisation relies on every day.
Discuss your requirementsGet assistance with everyday technical problems affecting computers, users, applications, connectivity, and business operations.
Plan, configure, troubleshoot, and maintain business networks, Wi-Fi, routers, switches, and connectivity infrastructure.
Improve the security of business devices, accounts, networks, applications, and data through practical security controls.
Help protect important business information with backup planning, monitoring, recovery procedures, and continuity considerations.
Support computers, printers, network equipment, peripherals, and other technology used by your organisation.
Assist with software installation, updates, configuration, licensing processes, user access, and application maintenance.
Infrastructure
IT problems rarely stay inside one category. A connectivity issue can involve cabling, switches, Wi-Fi, devices, software, or user configuration. Our support approach considers the wider environment.
Discuss your infrastructureA connected support approach
Your technology environment is connected. We look at users, devices, networks, infrastructure and security as parts of the same operational environment.
Security & Data Protection
Business technology often gives users access to customer, employee, financial, operational, and other sensitive information. IT support therefore needs to consider more than whether a device or network is working.
Kenya Data Protection Act, 2019
Where applicable, our approach can take Kenya's Data Protection Act, 2019 into consideration when supporting systems that process personal data. Depending on the engagement, this can include access controls, account security, backups, data storage, device security, retention, auditability, and responsible handling of information.
Specific compliance responsibilities depend on the organisation, sector, data being processed, and applicable legal or regulatory requirements. Technical support does not by itself constitute legal or regulatory compliance.
Help manage user access, permissions, accounts, and device access according to organisational requirements.
Support secure configuration, updates, software management, and security practices across business devices.
Help organisations establish practical backup and recovery processes for important business information.
Review network configuration and infrastructure with security, reliability, and appropriate access in mind.
Need technical support?
Tell us what is currently going wrong, what technology your organisation uses, or what you want to improve. We can help identify the support requirements and discuss an appropriate arrangement.
Whether you need expert web development, reliable structured cabling, or robust security systems, our team is ready to deliver professional IT and digital solutions tailored to your needs.
Emergency Support
+254 717340777Business Hours
Mon-Fri: 8AM-6PM
Sat: 9AM-2PM
Emergency Support
+254 717 340 777Business Hours
Mon-Fri: 8AM-6PM
Sat: 9AM-2PM
Whether for web development, network solutions, or IT support, we're here to help.
